Single city card – URBANA

Cards

Urbana value card

It is yellow and replaces tokens and cash. It bears no name of the holder and is transferable. It can be topped up with a credit of up to €50. The lowest amount that can be credited at "Urbanomats" (top-up machines) is €0.05, whereas at other points of sale it is €0.10. The lowest amount of credit is not limited at the LPP Ticket Office at 56 Slovenska cesta in Ljubljana and at the Ljubljana Bus Station. The yellow Urbana value card can also be used as a membership card for the Ljubljana City Library. For such use, branches of the Ljubljana City Library imprint the holder's name and surname as well as the membership card number on the card. Even if the name and surname of a member of the Ljubljana City Library is imprinted on the yellow Urbana value card, the holders can still top it up and use it as a transferable card. In case the card is topped up with a time ticket, a personal identification document must be presented to the ticket inspector.

Urbana time card

It is green and replaces all types of monthly tickets. It is issued to a specific holder and is not transferable. It enables an unlimited number of rides on all city bus routes. The Urbana time card can only be obtained from the LPP Ticket Office and the Ljubljana Bus Station where the right to use a specific type of monthly ticket is imprinted on the card. This card can be topped up at Urbanomats and all other points of sale where the monthly validity of the card can be renewed for the next month after paying for the appropriate monthly ticket. In addition to a monthly ticket, the green Urbana time card can be topped up with a credit (up to €50) which is then used in the same way as tokens or cash or for paying for other services that will be included in the single city card system. If you have a valid monthly ticket loaded on your Urbana time card, the system will register the monthly ticket and will not deduct the amount of fare. When the system detects that no valid monthly ticket is loaded on the card, it will automatically deduct the fare from the balance on the card.

The green Urbana card can also be transferable in exceptional cases, based on the approval by the issuer, but the name and surname, the right to the time ticket, i.e. the time ticket status, must not be inscribed on the card.

The green Urbana value card can also be used as a membership card for the Ljubljana City Library. The membership card number is inscribed on the Urbana card by branches of the Ljubljana City Library.

The Urbana card is permanent and credit on the card does not lapse.

Protection, loss and theft of the card

Please report cases of lost or stolen Urbana cards immediately by calling 080 60 77 and then pay a visit to the LPP Ticket Office at 56 Slovenska cesta.

If you find a card, please return it to the LPP Ticket Office at 56 Slovenska cesta.

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